At Cosmopolitan Contemporary Catering, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us.
1. Information We Collect
Personal Information:
When you inquire about our services, place a booking, or contact us, we may collect personal information such as your name, email address, phone number, and billing information.
Event Details:
For event planning purposes, we may collect details about your event, including the date, location, guest count, and any specific requests to tailor our services.
Usage Data:
We may collect data on how you interact with our website, such as pages visited, time spent on each page, and the device used. This helps us understand user preferences and improve our site.
2. How We Use Your Information
Service Delivery:
We use your information to manage and deliver catering services, from event planning and menu customisation to invoicing and post-event follow-up.
Communication:
We may contact you via email, phone, or text for event coordination, updates, promotional offers, or to respond to inquiries.
Improvement and Personalisation:
We use data insights to improve our website, enhance user experience, and tailor our services to client needs.
Legal Compliance:
We may use your information to comply with legal obligations, resolve disputes, or enforce our policies.
3. Information Sharing and Disclosure
Service Providers:
We may share your information with trusted third-party service providers who assist in operating our website, managing events, or processing payments. These providers are required to keep your information secure and confidential.
Legal Requirements:
We may disclose information to comply with legal obligations or respond to lawful requests by public authorities.
Protection of Rights:
We may disclose information if we believe it’s necessary to protect our rights, enforce our policies, or investigate fraud or security issues.
4. Data Security
We implement industry-standard measures to safeguard your personal information from unauthorised access, alteration, or disclosure. However, please be aware that no method of data transmission or storage is entirely secure.
5. Your Rights
Access and Correction:
You may request access to the information we hold about you and correct any inaccuracies.
Opt-Out:
You may opt out of promotional emails at any time by following the unsubscribe link included in our emails.
Deletion:
You may request the deletion of your personal data. However, some information may be retained to comply with legal obligations or for legitimate business purposes.
6. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, your data is securely deleted or anonymised.
7. Changes to This Policy
We may update our Privacy Policy periodically. Any changes will be posted on this page, and, where appropriate, notified to you via email or website notice.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at sales@ijrcmk.com.
Thank you for trusting Cosmopolitan Contemporary Catering with your information. We are dedicated to protecting your privacy and ensuring a secure experience with our services.